Reviews - Cremation Society of Virginia

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Cremation Society of Virginia

4.8 Stars - Based on over 375 User Reviews

Comments From Those We Have Served

5 out of 5 stars
Adriane N.
 - Google

					When dealing with the loss of a loved one.. handing all the affairs is never... read moreWhen dealing with the loss of a loved one.. handing all the affairs is never easy.. but Katie and her staff were beyond amazing!!! They took such good care of my identical twin sister (who passed) and kept her safe and treated her with respect and dignity. They explained the process of everything in great detail and answered any questions that I had in such a timely manner. They were so gentle and kind to me and my family as well. Everything went smooth and I cannot be happier with how things went. 10 out of 10 would highly recommend! Thank you all for helping me through this process. You made it easier. ❤ read less				
		
5 out of 5 stars
Kim K.
 - Google

					I had a great experience! Lauren took care of everything from the start, so it... read moreI had a great experience! Lauren took care of everything from the start, so it made things easier for me. One less thing I had to do which was a big stress relief. She had great communication and she's very knowledgeable. I would highly recommend Cremation Society of Virginia. ****I picked up my father today and I just had to edit my post. What they did was absolutely amazing. Because my father was a veteran I received a flag and this amazing certificate. I will proudly display them both. Thank you to all that took care of my dad. read less				
		
5 out of 5 stars
Sandra K.
 - Google

					During such a sad time for our family, thinking about how to handle the next... read moreDuring such a sad time for our family, thinking about how to handle the next steps was very difficult. We were relieved dealing with Katie @ CSV - her friendliness & professionalism made us extremely comfortable in deciding which services would be best for us and we left feeling a little weight had been lifted from our shoulders. Katie handled my mother's ashes with care as we had wanted to divide amongst 3 urns for the family. Thank you Katie & Cremation Society of Virginia! read less

5 out of 5 stars
Michael H.
 - Google

					Under the circumstances which were not happy of course, the Cremation society of Va was... read moreUnder the circumstances which were not happy of course, the Cremation society of Va was very professional and I couldn't be happier with the service and performance.

A big thank You to Katie. She stayed in contact with me and protected my loved one and my rights. I would highly recommend the Cremation society of Va to anyone that has lost a loved 1. read less				
		
5 out of 5 stars
James A.
 - Google

					They handled our cremation needs with dignity and compassion. Lauren Thorne went above and beyond... read moreThey handled our cremation needs with dignity and compassion. Lauren Thorne went above and beyond her job to make sure I had all the help I needed with everything. I wasn't overwhelmed by everything while grieving she made me feel relaxed and gave me time to process everything and was there every step of the way. read less				
		
5 out of 5 stars
Dave Y.
 - Google

					Thank yall for a comfortable and caring experience from the staff.

I will highly recommend the... read moreThank yall for a comfortable and caring experience from the staff.

I will highly recommend the services

I felt calmer knowing the care they provide was top notch read less

5 out of 5 stars
Benson K.
 - Google

					I don’t normally leave reviews, but after the excellent service I received I felt I... read moreI don’t normally leave reviews, but after the excellent service I received I felt I should. The owner was very accommodating and understanding when I brought my mother in to have her cremated. He explained that I would have to take her to the coroner first and then they would bring her directly to the crematorium. He even helped me load her back into my car. When they were done burning her corpse they called me right away. I didn’t want to pay extra for an urn and they were fine with just putting her ashes into a Tupperware container I provided them. They said my mother was very easy to cremate which was nice to hear. If I could leave a 6 star review, I would. read less				
		
5 out of 5 stars
Anna C.
 - Google

					Irma helped me through the heartache and pain of losing my mother by going out... read moreIrma helped me through the heartache and pain of losing my mother by going out of her way to make sure I was comfortable making all decisions. You see I was not treated very nice by the Greek Orthodox priest when I called him concerning the services. I was disappointed by my Greek relatives as well but Irma asked me what did my mother want? Mom was Greek and very close to God but she believed that cremation was the easiest on the family and that it didn’t matter if we leave the body because as she said “death is the beginning of our new a beautiful life”! I’m so happy I met Irma for she truly cares about her clients! She has the patience of a saint cause I was saying a lot of “f bombs” lol! I used the VA Cremation Society for my dad in 1997 and they handle everything from picking your loved one up to sending the death certificate to Social Security. Those two ladies that came and got my mom were so professional but so human too!! I wanted to hug them!! read less				
		
5 out of 5 stars
Tiffany A.
 - Google

					Miss Flynn is a consummate professional. Her knowledge, understanding, and patience made the process remarkably... read moreMiss Flynn is a consummate professional. Her knowledge, understanding, and patience made the process remarkably stress free during a difficult time. read less

5 out of 5 stars
Carol J.
 - Google

					Lauren was great. She was professional,  helpful and kind. I was at peace when... read moreLauren was great. She was professional,  helpful and kind. I was at peace when l left knowing my husband was in good hands. I would recommend  the cremation society to all my friends. read less				
		
5 out of 5 stars
A.J. E.
 - Google

					The Cremation Society of Virginia was the perfect choice for us.  They were prompt,... read moreThe Cremation Society of Virginia was the perfect choice for us.  They were prompt, attentive, kind and oh so helpful.  They made a difficult time so much easier.  We cannot thank them enough. read less				
		
5 out of 5 stars
sharon w.
 - Google

5 out of 5 stars
Watsonreneel2 E.
 - Google

					Staff was great, professional and understanding. They were very compassionate.				
		
5 out of 5 stars
Racheal H.
 - Google

					Professional and caring staff. I felt like my mom was in compassionate and capable hands.				
		
5 out of 5 stars
Evelyn W.
 - Google

					My experience with the Cremation Society of Virginia was exceptional. The staff was very kind... read moreMy experience with the Cremation Society of Virginia was exceptional. The staff was very kind and compassionate. Everything was taken care of promptly and professionally. I would highly recommend them for cremation services. read less

5 out of 5 stars
Linda E.
 - Google

					Sharon Jones has been an angel that provided directions n support  that help me... read moreSharon Jones has been an angel that provided directions n support  that help me deal with my son’s death. The cremation society is a God send. read less				
		
5 out of 5 stars
Donna R.
 - Google

					I have never had to plan a funeral or anything like that but they were... read moreI have never had to plan a funeral or anything like that but they were so awesome with the sevice in our families  time of need and pain they did everything that needed to be done and i was able to tend to my family. I love the kindness and gentleness of the staff. I would tell anyone to go here if they need any type of service like this. read less				
		
5 out of 5 stars
Mariana N.
 - Google

					Well presented obituary of my brother-in-law.  Easy site to navigate.

5 out of 5 stars
Camille N.
 - Google

					AMAZING & WONDERFUL FOLKS FROM VA BEACH OFFICE TO NEWPORT NEWS. We love them. They... read moreAMAZING & WONDERFUL FOLKS FROM VA BEACH OFFICE TO NEWPORT NEWS. We love them. They were EXTREMELY gracious, caring, kind, patient, accommodating, reliable, helpful, proficient, knowledgeable, respectful, and so much more, particularly during such sensitive & painful times. Your loved ones will be in 'great hands' as we were also - i.ie. those 'left behind'. Call them any time. ..even if you must contact them on short notice, they are the folks to call. They will truly help you through the process gracefully, and graciously. Thank you - all of you at Cremation Society of Virginia so very much. May our Celestial Father continue to guide, direct and help all of you at Cremation Society of Virginia in your sacred service herein to your Grand Creator by helping your fellow-man. We are so very grateful. Thank you so much, again. Sincerely, The Northerns. read less				
		
5 out of 5 stars
Andrea T.
 - Google

					I have now had two wonderful experiences with Cremation Society of Virginia for both my... read moreI have now had two wonderful experiences with Cremation Society of Virginia for both my mother & father. During a very difficult time, they have been very compassionate, understanding, & helpful. They were never pushy about purchasing products, & arranged for my father's VA flag for his service in the Navy, & communicated with Arlington National Cemetery on my behalf to start arrangements for the internment in a niche there.

Lauren was a great help & she works very hard to help families in this very difficult time. Thank You Lauren.  🙂 read less				
		
5 out of 5 stars
Don P.
 - Google

					I would like to express my sincerest thanks to the Society for the timely, sensitive... read moreI would like to express my sincerest thanks to the Society for the timely, sensitive management of my brothers sudden death. Very special thanks go to Sarah Sexton, the Funeral Director for the Society who was ever kind, ever gentle and was so thoroughly competent and quick to respond at every processing step. She made the tragedy much more bearable and I thank her most sincerely. Donald H. Plummer read less

5 out of 5 stars
Betty J.

					Was happy with the care and information.				
		
5 out of 5 stars
Kate L.
 - Google

					The staff went above and beyond expectations.  my family are from out of state... read moreThe staff went above and beyond expectations.  my family are from out of state and the staff expatiated our experience with compassion and professionalism. A special thank you to Lauren.  She was wonderful and very caring during this most difficult time. read less				
		
5 out of 5 stars
Keely A.
 - Google

					I am very grateful to Lauren for her help through the process of such a... read moreI am very grateful to Lauren for her help through the process of such a sensitive and difficult time for our family. I cannot say enough about how Lauren and the Cremation Society Of VA helped in making the process flow  easily. They have nice memorial online site for your loved one as well. read less

5 out of 5 stars
Najwa W.
 - Google

					Having to deal with the unexpected loss of a loved one is very difficult. Lauren... read moreHaving to deal with the unexpected loss of a loved one is very difficult. Lauren was a tremendous help and I can’t Thank her enough. I was from out of town and she made sure I was kept well informed of the process with no pressure. Then she continued to keep in contact with me to ensure I knew what was going on and what to expect. I would definitely recommend Cremation Society of Virginia to anyone in their time of need. read less				
		
5 out of 5 stars
John D.

					Attentive  friendly staff				
		
5 out of 5 stars
Chris H.
 - Google

					The staff was great and professional. Lauren went over and beyond to make us feel... read moreThe staff was great and professional. Lauren went over and beyond to make us feel comfortable and confident in our time of need. She went out of her way to arrange everything like we wanted and what was asked for. I would suggest this service to everyone. You just keep the card in your wallet and you will be taken care if. read less

5 out of 5 stars
Gregory J.

					I couldn't have asked for better service or treatment during a difficult time. Everyone ... read moreI couldn't have asked for better service or treatment during a difficult time. Everyone  especially Izzy  was exceptionally professional. Empathetic and knowledgeable read less				
		
5 out of 5 stars
Robin F.

					Very friendly and efficient				
		
5 out of 5 stars
Sheree B.

					My sister Linda and I worked with Katie last year and she was outstanding

5 out of 5 stars
Cecelia N.

					You made the process easier  and seem to genuinely care.				
		
5 out of 5 stars
Leigh T.
 - Google

					The Cremation Society of Virginia handled the cremations of my parents in 2004 and now... read moreThe Cremation Society of Virginia handled the cremations of my parents in 2004 and now 8 years later, is handling the cremation of my younger brother.  On each occurrence, CSOV has been so helpful, thoughtful, and guiding as I have had  to take care of my family members.  Today, Lauren Thorne was my councilor and she did everything I asked of her and more.  I must also give a shout out to Katie who started the process yesterday by initiating the final steps on my brother's behalf.

I have one more brother and when the time comes for him to depart and if I am still living, CSOV will be my 1st call. read less				
		
5 out of 5 stars
Nancy B.

					Everything went so smoothly. My dad paid for this in advance so it wouldn't be... read moreEverything went so smoothly. My dad paid for this in advance so it wouldn't be a hardship on his children. We've told so many friends about this experience read less

5 out of 5 stars
Leslie S.
 - Google

					The staff at the Cremation Society of VA/Newport News were incredibly helpful, caring and respectful... read moreThe staff at the Cremation Society of VA/Newport News were incredibly helpful, caring and respectful at such a difficult time for my family. Was so overwhelmed by their dedication to the comfort of my mom after she passed and how helpful they were to us even afterwards. Sharon Jones was wonderful.  Lovely people doing God's work. read less				
		
5 out of 5 stars
Jill S.

					Excellent service.				
		
5 out of 5 stars
Sally J.

					Information was clear.  Izzy was knowledgeable and helpful  organized  and plans went smoothly.

5 out of 5 stars
Craig P.

					The best.				
		
5 out of 5 stars
Susan R.

					Lauren was extremely kind  helpful  knowledgeable  and professional.				
		
5 out of 5 stars
Linda P.

					Kindness & professionalism.

5 out of 5 stars
Julie B.

					You are very efficient and excellent to deal with. You made a difficult time easier... read moreYou are very efficient and excellent to deal with. You made a difficult time easier to deal with. We really liked Lauren Thorne read less				
		
5 out of 5 stars
Alicia J.
 - Google

					My son Samie passed away on Dec 23. The staff met with us on Dec... read moreMy son Samie passed away on Dec 23. The staff met with us on Dec 27 to arrange for things. The staff and especially the manager was very professional, sensitive, and very helpful. read less				
		
5 out of 5 stars
Cindee W.
 - Google

					We were very pleased with the service of Cremation Society of Virginia. Izzy was very... read moreWe were very pleased with the service of Cremation Society of Virginia. Izzy was very kind during this difficult time and very helpful in guiding us through the process.  We highly recommend this crematory. read less

5 out of 5 stars
Debbie V.
 - Google

					I can't thank Lauren and team for all of the hand holding, empathy and care... read moreI can't thank Lauren and team for all of the hand holding, empathy and care during the passing of my father. They made this experience smooth and I would highly recommend the entire team at the Virgina Beach location. read less				
		
5 out of 5 stars
Helen P.
 - Google

					Choosing Cremation Society of Virginia, Newport News location was one of the best decisions I... read moreChoosing Cremation Society of Virginia, Newport News location was one of the best decisions I made during this difficult time.  Sharon Jones was amazing!  Her dedication and compassion of guiding me through this difficult time is to be commended.  Sharon  always was available to give me clear and concise information on the questions I asked and went beyond what was necessary to help me. THANK YOU SHARON, I will never forget your kindness!! read less				
		
5 out of 5 stars
Karma X.
 - Google

					Even at one of the worst times in my life Eddie was a complete pleasure... read moreEven at one of the worst times in my life Eddie was a complete pleasure to work with. He was polite, ultra professional and as someone the worked in the funeral business in the 90’s, a joy to work with. Not one time did he attempt to up charge me, and not once was I pressured to purchase anything more than I wanted.  He will be my go to place when I need to make final arrangements for my other loved ones. read less

5 out of 5 stars
Kristian E.
 - Google

					Even at one of the worst times in my life Eddie was a complete pleasure... read moreEven at one of the worst times in my life Eddie was a complete pleasure to work with. He was polite, ultra professional and as someone the worked in the funeral business in the 90’s, a joy to work with. Not one time did he attempt to up charge me, and not once was I pressured to purchase anything more than I wanted.  He will be my go to place when I need to make final arrangements for my other loved ones. read less				
		
5 out of 5 stars
Juan L.
 - Google

					Stephanie is the director and is very helpful.

I highly reccomend the Cremation Society in Newport... read moreStephanie is the director and is very helpful.

I highly reccomend the Cremation Society in Newport News , Va. read less				
		
5 out of 5 stars
Sarah S.
 - Google

					Cremation Society were dedicated to providing our family with tireless care and planning for our... read moreCremation Society were dedicated to providing our family with tireless care and planning for our loved one's final plans. Lauren was incredibly helpful, professional, patient and kind. We recommend their services above all else. Thank you, Lauren and everyone at Cremation Society of Virginia, VA Beach. read less

5 out of 5 stars
Missy D.
 - Google

					Eddie with Chesapeake office has been very patient & compassionate during a difficult time helping... read moreEddie with Chesapeake office has been very patient & compassionate during a difficult time helping a dear friend with making arrangements for her father. read less				
		
5 out of 5 stars
Garry H.
 - Google

					They are very helpful in everything they do. They answer all your questions and make... read moreThey are very helpful in everything they do. They answer all your questions and make sure you're satisfied. They go the extra step. Izzy was a wonderful young lady to work with. read less				
		
5 out of 5 stars
Cynthia M.
 - Google

					So glad we chose to come here following the death of my fiancee for his... read moreSo glad we chose to come here following the death of my fiancee for his cremation. Lauren was so professional and compassionate. She went over all of our options for cremation, a private family viewing, urns and everything else. She did a wonderful job preparing our beloved JC for our final viewing. He was clean, well dressed and looked so peaceful. We are forever thankful for her assistance and kindness. She accommodated every request we had and would highly recommend the service they provide here. Lauren, thank you so much from all of JCs family. read less

5 out of 5 stars
Karen B.

					1-effectiveness in listening and answering my questions 2-overall professionalism				
		
5 out of 5 stars
Madeline M.

					Peace of mind  easy acquisition.				
		
5 out of 5 stars
Harold G.

					Ease of pre-planning.

5 out of 5 stars
Linda M.

5 out of 5 stars
Viola H.

5 out of 5 stars
Shirley W.

					It is important  and this is,  for me,  the way to go

5 out of 5 stars
Matthew R.
 - Google

					Death is always a difficult thing, and so I very much appreciated the support that... read moreDeath is always a difficult thing, and so I very much appreciated the support that Cremation Society of Virginia provided. Because they took the time to explain everything, there were no surprises. Not only were they professional and available 24/7 to help, but they were kind - which, in my opinion, was probably even more important. read less				
		
5 out of 5 stars
Gloria C.

5 out of 5 stars
Wiley M.

5 out of 5 stars
Nancy M.

5 out of 5 stars
Betsy A.

					Funeral planning makes the most sense				
		
5 out of 5 stars
Norma C.

					The representative  the price  and the plans offered

5 out of 5 stars
Rebecca M.
 - Google

					In a difficult time, Erin was extremely helpful in explaining and walking us thorough the... read moreIn a difficult time, Erin was extremely helpful in explaining and walking us thorough the process. Although I am in the healthcare field, and have called on the Cremation Society for other patients, I did not know what to expect on a personal level. Ver professional and caring staff!! read less				
		
5 out of 5 stars
Marsha K.

					Professionalism  ease  cost  response  detail  good communication  able to... read moreProfessionalism  ease  cost  response  detail  good communication  able to wait to do the cremation to rethink decision. read less				
		
5 out of 5 stars
Richard C.

					Experience

5 out of 5 stars
Barbara W.

5 out of 5 stars
Otis G.

					Sharon was friendly and very informative.				
		
5 out of 5 stars
Peggy G.

					Not everyone is interested in cremation  so I would recommend it if I was asked.

5 out of 5 stars
Lora S.

					Friendly  and willing to help  offering many options.				
		
5 out of 5 stars
Robert B.
 - Google

					So very professional,  kind and knowledgeable. My daughters cremation was done with compassion and honor				
		
5 out of 5 stars
Kathleen A.

					Pre-planning and payments eliminates decisions for our children during emotional time.

5 out of 5 stars
David B.

					It is a good idea to plan ahead for something this certain  and save... read moreIt is a good idea to plan ahead for something this certain  and save money by securing current pricing. read less				
		
5 out of 5 stars
Judith F.

					Convenience  appropiateness.				
		
5 out of 5 stars
Nancy W.

					I am POA for an elderly friend and set up her plan with Katie last... read moreI am POA for an elderly friend and set up her plan with Katie last year.  I went back and did mine because Katie was so easy to work with  pleasant  patient  explained everything and efficient.  I plan to go back and do my husbands plan as soon as he gets off his butt! read less

5 out of 5 stars
Ronald C.

					Friendly  professional  paperwork ease				
		
5 out of 5 stars
Sheila C.

5 out of 5 stars
Linda Z.
 - Google

					Thank you Cremation Society of VA. For your professionalism which is only surpassed by your... read moreThank you Cremation Society of VA. For your professionalism which is only surpassed by your compassion. Add another star if you will for spreading some of my mother's ashes into the ocean that she so loved. Another still for offering to deliver the remainder along with the certificates to my home after learning that transportation is an issue for me. Yet another star for answering my questions and inviting me to reach out with any questions that may arise in the future. I highly recommend Cremation Society of VA. read less

5 out of 5 stars
Daryle F.

					Friendly representative. Very smooth transaction				
		
5 out of 5 stars
Eileen S.

					Cremation Society offers excellent service and value and provides education about the process to customers				
		
5 out of 5 stars
Victoria P.
 - Google

					The Cremation Society was very professional, understanding and caring. I dealt with gentleman named Justin... read moreThe Cremation Society was very professional, understanding and caring. I dealt with gentleman named Justin who handed everything. Just saw this ad and always wanted to thank them all for helping me when death came upon me back in January of 2016.Looking forward to using them for myself. Thanks again.

Victoria Princeton read less

4 out of 5 stars
Barbara L.
 - Google

5 out of 5 stars
Jeanne S.
 - Google

					From the first time and every time I called the Cremation Society, they were genuine,... read moreFrom the first time and every time I called the Cremation Society, they were genuine, compassionate, and caring. They are knowledgeable and friendly, answering all my questions no matter what time I called. Crystal and Katie have gone above and beyond to meet my families needs. They were able to work with the life insurance company which took a lot of the financial stress off our family. I truly appreciate these wonderful people. read less				
		
5 out of 5 stars
Cynthia H.

					Cost and friendliness

5 out of 5 stars
Susan F.

					Convenience  expense				
		
5 out of 5 stars
Philip E.

					Appearance				
		
5 out of 5 stars
Boyd S.

					All-inclusive from death to burial

5 out of 5 stars
Kelly V.

					Overall experience professionalism of the director Miss Lauren Thorne				
		
5 out of 5 stars
John P.

					All questions answered  all paperwork completed.  This completes a major task as we... read moreAll questions answered  all paperwork completed.  This completes a major task as we near our end of life. read less				
		
5 out of 5 stars
Barton B.

5 out of 5 stars
Walter B.

					Sales representative				
		
5 out of 5 stars
Barbara P.

					Able to pay upfront for this service and have some peace of mind that it's... read moreAble to pay upfront for this service and have some peace of mind that it's complete and the kids are relieved of this task read less				
		
5 out of 5 stars
Henry U.

					Value for my money. Ease of signing up. Our director Katie Brower very helpful

5 out of 5 stars
Vicki U.

5 out of 5 stars
Susan D.
 - Google

					Lauren's  compassion and expertise were absolutely what I needed. She patiently explained the details... read moreLauren's  compassion and expertise were absolutely what I needed. She patiently explained the details of all that needed to be done to cremate my son,  and then wisely let me know how many of those details she would be doing for me. Thus she immediately put my mind at ease.

In her competent hands, all tasks were done swiftly, expertly, and with little effort on my part!! I was thrilled with all the effort she put into helping me write my son's obituary and web site entry.

Oh what a blessing it was to work with her at this very stressful time!

I highly recommend the services of the Cremation Society of Virginia. read less				
		
5 out of 5 stars
Adam D.
 - Google

					I am very pleased with CSV. Everything from start to finish was completed with speed... read moreI am very pleased with CSV. Everything from start to finish was completed with speed and compassion. Katie was amazing. She responded quickly to phone calls, emails and was proactive in dealing with the hospital.

Thank you so much. read less

5 out of 5 stars
Rick R.
 - Google

					Katie and Cremation Society/Virgina Beach were very helpful to me and family during and after... read moreKatie and Cremation Society/Virgina Beach were very helpful to me and family during and after the passing of our mom. They had multiple options available and at different price points. Their follow through with me was also great, continuously guiding me through to the next step. Don't be without preparations for your loved ones especially in these trying time. Ty Cremation Society! read less				
		
5 out of 5 stars
Joy C.
 - Google

					They have now helped are family on two Occasions. They where Awesome both times!

Highly recommended.				
		
5 out of 5 stars
Jack F.

					It's based on a person's interest and needs.

5 out of 5 stars
Victoria M.

					Ease of arranging funeral				
		
5 out of 5 stars
Joyce L.

5 out of 5 stars
Sherry R.

					Excellent service.

5 out of 5 stars
Donna C.

					Katie Brower was very patient with our family and friends.				
		
5 out of 5 stars
Rhonda C.
 - Google

5 out of 5 stars
Sandra O.

5 out of 5 stars
Joyce C.

					Well informed  friendly  professional				
		
4 out of 5 stars
Maria G.

4 out of 5 stars
Juan G.

5 out of 5 stars
Rachel J.

					I signed up for the simplest of cremations. No service etc only scattering of ashes.... read moreI signed up for the simplest of cremations. No service etc only scattering of ashes. No extras (no relatives) read less				
		
5 out of 5 stars
Albert P.

					Very pleased with service by Stephanie Koch  and services rendered in 2010 for father... read moreVery pleased with service by Stephanie Koch  and services rendered in 2010 for father  consistent service. read less				
		
5 out of 5 stars
Mabel N.

					Courteous  professional staff.

5 out of 5 stars
Patricia H.

					Met my needs  professional  and listened to what was needed.				
		
5 out of 5 stars
Stanley G.

5 out of 5 stars
Joy G.

5 out of 5 stars
Beth K.
 - Google

					Lauren and the staff have been wonderful through this time. We are out of state... read moreLauren and the staff have been wonderful through this time. We are out of state and they still gave the best care ever . Thank you!! read less				
		
5 out of 5 stars
Darlene D.

					Experience				
		
4 out of 5 stars
James W.

5 out of 5 stars
Ray W.
 - Google

5 out of 5 stars
Yvette P.
 - Google

					This Creamation Society needs , all of the Thank you's and every kind word in... read moreThis Creamation Society needs , all of the Thank you's and every kind word in the Dictionary to describe how well they and all of their employees handle family members and loved one's at a time of absolute hurt, desperation, shame due to the lack of, embarrassment , nervousness, and so much more,  we was blessed to be in the company of a lady name Katy B. , that work for this outstanding place and she was amazing along with a couple of her co-workers, my husband and i was at a terrible lost when he suddenly  lost his brother, no burial insurance or money put away in case of emergency nada, nothing, we both speak English however, no word's of how to do or handle this did not exist until we met Katy B.  at the Cremation Society of Virginia, 5 Star Service. Thank you. read less				
		
5 out of 5 stars
Cherry B.

					Friendliness  cost

4 out of 5 stars
Carol B.

5 out of 5 stars
Ronald R.

5 out of 5 stars
Martha B.

					Clear and professional manner of all people I came in contact with was excellent

5 out of 5 stars
Penny M.

					Sharon was very informative and professional				
		
5 out of 5 stars
Sheri-anna H.
 - Google

					The people at this office are very nice and fast.  I would use them... read moreThe people at this office are very nice and fast.  I would use them again if needed. read less				
		
5 out of 5 stars
Globaltrekkie
 - Google

					Please trust in this place to send your loved one away. They are organized, compassionate,... read morePlease trust in this place to send your loved one away. They are organized, compassionate, and patient. Eddie will take care of your deceased loved ones as well as the surviving family. read less

5 out of 5 stars
Gisela N.

					Agent was to the point!				
		
5 out of 5 stars
Tajwife22
 - Google

					I dont know where to start...Mrs. Sharon, THANK YOU for going above and beyond for... read moreI dont know where to start...Mrs. Sharon, THANK YOU for going above and beyond for our family. We couldn't have asked for a more compassionate, prompt, patient person to help us in our most difficult time. From the very beginning to completion, the service was professional but with a family feel to it. We will not hesitate to recommend this company to any. May God's abundant Blessings pour down on you ❤. read less				
		
4 out of 5 stars
Robert S.

4 out of 5 stars
Judith R.

4 out of 5 stars
Larry R.

4 out of 5 stars
Dorothy P.

					Everything having to done by phone

5 out of 5 stars
Sky H.
 - Google

					The staff was very friendly and informative. Lauren went above and beyond to help my... read moreThe staff was very friendly and informative. Lauren went above and beyond to help my family with this process. read less				
		
5 out of 5 stars
Pat A.
 - Google

					I've had 4 family members cremated with this company and save over a thousand dollars... read moreI've had 4 family members cremated with this company and save over a thousand dollars on each of them. Nice, polite, helpful people. Quick service and assistance w/obituary. read less				
		
5 out of 5 stars
Pat A.
 - Google

					I've had 4 family members cremated with this company and save over a thousand dollars... read moreI've had 4 family members cremated with this company and save over a thousand dollars on each of them. Nice, polite, helpful people. Quick service and assistance w/obituary. read less

5 out of 5 stars
Roxanne C.

5 out of 5 stars
Kathleen D.

					Your plan is cheaper than a funeral.  Katie has great customer service skills ... read moreYour plan is cheaper than a funeral.  Katie has great customer service skills  very polite  professional  and personable. read less				
		
5 out of 5 stars
Kimberly C.
 - Google

					I want to start by saying, I NEVER leave reviews, but I was so impressed... read moreI want to start by saying, I NEVER leave reviews, but I was so impressed with my service, I felt inclined to do so. Stephanie was my contact there and she handled everything for my loved one!  I loved that. I wasn’t passed around and talking to someone different every time I called. They were very patient and worked with me on making the arrangements and the payments. She was always prompt in returning my calls or emails. She was always friendly and made a tough time in my life as easy as she could. I would definitely recommend them to anyone. And I will never use anyone else! read less

5 out of 5 stars
David B.

5 out of 5 stars
Vicky G.

					The ease in which I could choose.  Compassionate  never felt rushed or over-sold.				
		
5 out of 5 stars
Elaine W.
 - Google

					Outstanding service from the first call we made .Katie

Went above and beyond with compassion and... read moreOutstanding service from the first call we made .Katie

Went above and beyond with compassion and understanding . Everything was done perfectly. I definitely recommend Cremation Society of Va.

Thank you Elaine Walakovits read less

5 out of 5 stars
Chelle
 - Google

					This place was so kind and compassionate when my brother died. It was unexpected and... read moreThis place was so kind and compassionate when my brother died. It was unexpected and I never felt pressured or pushed into anything. I went to Virginia Beach office and I could not ask for better service. They explained everything and let me and my family decide what we wanted for him and what we felt he would want. read less				
		
5 out of 5 stars
Bruce R.

5 out of 5 stars
Aaliyah A.
 - Google

					Lauren helped my family at a difficult  time. Thank you so much for making... read moreLauren helped my family at a difficult  time. Thank you so much for making it easy for us! read less

5 out of 5 stars
beth r.
 - Google

					Lauren helped so much with explaining the process and guiding us through selecting what we... read moreLauren helped so much with explaining the process and guiding us through selecting what we wanted for our mothers cremation. It's very clear she cares about anyone that walks through the door or calls her. She was very delicate about our situation and was more than accommodating.  Any question was given an answer and there were no grey areas like so many other places. No one enjoys planning a funeral but she made it a smooth  process for us and made it simple. We knew when our papers were ready, we were offered items we didnt know were out there and she was on the ball letting us know the status of the remains. She was gentle with my mothers remains and I couldnt have asked for a better outcome with them. This isn't something any of us want to go through but we will at some point, go to Lauren, she will take care of you and your loved ones. read less				
		
5 out of 5 stars
G H.
 - Google

					Lauren Thorne was a wonderful help to our family after our mother's passing.  She... read moreLauren Thorne was a wonderful help to our family after our mother's passing.  She was thoughtful, kind, and patient as we went through the process of making decisions.  Lauren was always available and knowledgeable when we had questions and consistent in contacting us when there were updates and/or needed followup.  She kindly kept us on track when our minds were not able to and helped us provide peace for our mom.  Lauren personally escorted our mother's urn with remains to the church and we are grateful for the dignity provided to her.  On a practical note, the costs were so much more manageable than a typical funeral home!  Thank you Cremation Society of Virginia!! read less				
		
5 out of 5 stars
Joseph S.
 - Google

					I had never chosen cremation for a loved one before and didn’t know where to... read moreI had never chosen cremation for a loved one before and didn’t know where to begin. Eddie at Cremation Society of VA made all the difference.  His humanism, compassion, expertise, and gentle support helped me immeasurably in my time of great need.  I can’t say enough about how he took care of all arrangements professionally without pressure. Eddie stayed in touch with me throughout the process and always asked if he could do more.  He exceeded all my expectations. I know my wife will Rest In Peace and I take comfort in knowing she was cared for with dignity and respect. I will be forever grateful. read less

5 out of 5 stars
Ron H.
 - Google

5 out of 5 stars
Lola W.
 - Google

					As my husband and I had been making end-of-life arrangements, we both decided we wanted... read moreAs my husband and I had been making end-of-life arrangements, we both decided we wanted to donate our bodies for research.  We contacted the Anatomical Society of Virginia to make arrangements; we  were told we should have a backup plan with a funeral establishment.  Therefore, we met with a representative of a reputable funeral home very close to home to discuss our needs and, having used a cremation society for a family death in another state, we researched the Cremation Society of Virginia online.  On the surface, that appeared to be the better of the two for our needs.   I then spoke with Katie Brower at the Virginia Beach office.  How helpful she has been.  Most of our exchanges have been done through email; there has been no need to go into an office.  Ms. Brower has patiently and pleasantly answered all our questions, guided us through the few bits of paperwork, and, now, a week later, we have the policy and contract we want in hand.  I couldn't have asked for anyone better that Ms. Brower to work with.  On top of that, the price was less than half of what was quoted by the other establishment we contacted.  Many thanks to the Cremation Society of Virginia and, especially, Katie Brower. read less				
		
5 out of 5 stars
Mark K.
 - Google

					I was very pleased with the services provided by CSV upon the death of my... read moreI was very pleased with the services provided by CSV upon the death of my mother. Ms Thorne was compassionate, knowledgeable and professional. My experience with CSV was a comfort to me during a very sad time. read less

4 out of 5 stars
Richard W.

					Cost				
		
5 out of 5 stars
Erica W.
 - Google

					Sharon made dealing with and planning everything needed after my dad passed so seamless and... read moreSharon made dealing with and planning everything needed after my dad passed so seamless and easy.  She definitely made a difficult time seem not as daunting.  Will recommend the Newport News location to people I know. read less				
		
5 out of 5 stars
Michael H.
 - Google

					My wife and I are considering cremation instead of traditional burial. A mutual friend suggested... read moreMy wife and I are considering cremation instead of traditional burial. A mutual friend suggested we contact Krystal Mignat at Cremation Society of Virginia. Our discussion was such a positive experience. read less

5 out of 5 stars
Sarah H.
 - Google

					Mrs. Katie Brower  served our family with distinction during our time of loss.

Mrs. Brower... read moreMrs. Katie Brower  served our family with distinction during our time of loss.

Mrs. Brower is a knowledgeable professional, with a spirit of

caring and compassion.  All attention was focused on our

specific needs; no attempts were made to sell unnecessary services.

As we had many questions, Mrs. Brower was available to assist us

after hours.  Our experience with Cremation Society of Virginia was positive because of the kindness and expertise of Mrs. Katie Brower who honored

the passing of our beloved  with dignity and respect.

With gratitude,

Carol Howard/wife and Sarah Hofilena/daughter read less				
		
5 out of 5 stars
Dave M.
 - Google

					Krystal Mignat was totally professional and very helpful during a very hard time.  She... read moreKrystal Mignat was totally professional and very helpful during a very hard time.  She answered all our questions and brought up things we didn't think about.  She handled everything and eased our mind through a tragic event.

Totally recommend her and this company. read less				
		
5 out of 5 stars
Kailla H.
 - Google

					My aunt recently passed away and we came here for her cremation. Krystal helped us... read moreMy aunt recently passed away and we came here for her cremation. Krystal helped us with everything and the process was very smooth and professional. She was very compassionate and caring. I highly recommend this cremation service over others in the area. read less

5 out of 5 stars
Gaele P.
 - Google

					Cremation Society of VA provided such great services  for my family & I after... read moreCremation Society of VA provided such great services  for my family & I after my grandmothers passing. Truly thankful for their promptness & their services. read less				
		
5 out of 5 stars
Paul G.
 - Google

					I can't say enough about our experience with Krystal Mignat.  She guided us through... read moreI can't say enough about our experience with Krystal Mignat.  She guided us through all our options with professionalism and compassion.  I highly recommend her! read less				
		
5 out of 5 stars
Ken L.
 - Google

					I highly recommend the Cremation Society of VA and their Funeral Director, Krystal Mignat. ... read moreI highly recommend the Cremation Society of VA and their Funeral Director, Krystal Mignat.  They were very professional, courteous and kind to my family during a very trying time.  Even during the Covid-19 pandemic, they exercised the right degree of safety precautions and prompt service to help us with all the details of our Mother's final arrangements. Thank you, Krystal! read less

5 out of 5 stars
Susanna K.

					My overall experience				
		
5 out of 5 stars
Lorna L.

					No pressure-answered all questions-very professional				
		
5 out of 5 stars
Cynthia H.

					Price  professionalism  friendliness

5 out of 5 stars
Rolland B.

					Price and people				
		
5 out of 5 stars
Lynne C.

					Service-support-convenience-professionalism-cost				
		
5 out of 5 stars
Mary B.

					We met with Katie twice and found her to be very informative and answer any... read moreWe met with Katie twice and found her to be very informative and answer any questions we had. read less

5 out of 5 stars
Monica B.

5 out of 5 stars
Jil S.

					Mr. Cowell was professional and very helpful without being pushy. He understood what I was... read moreMr. Cowell was professional and very helpful without being pushy. He understood what I was trying to do and let me take my time. He gave me excellent information and handouts that let me come to my own conclusion read less				
		
5 out of 5 stars
Tamara C.

					Professionalism-we expressed up front what we wanted and they made it happen

5 out of 5 stars
Michael C.

5 out of 5 stars
Gracie D.

5 out of 5 stars
Deborah I.

					How nice Katie was. She let me know that the travel insurance value changed

5 out of 5 stars
Mary M.

5 out of 5 stars
Clarence D.

					Met my needs				
		
4 out of 5 stars
Linda D.

					Cost  representative  services

5 out of 5 stars
Evelyn J.

					Person was very knowledgeable and had answers to questions Representative sent information in a timely... read morePerson was very knowledgeable and had answers to questions Representative sent information in a timely fashion Very understanding  listened attentively  patient  The whole experience  from initial telephone contact with CSV  to finally paying for services in advance. The assistance with any and all questions I/we had read less				
		
5 out of 5 stars
Michael B.

					Satisfaction with the program I selected				
		
5 out of 5 stars
Dennis S.

					Customer Service

5 out of 5 stars
Emilia D.

					Katie Brower-funeral director was so wonderful. Did a great job. I already told lots of... read moreKatie Brower-funeral director was so wonderful. Did a great job. I already told lots of friends about her read less				
		
5 out of 5 stars
Patricia R.

5 out of 5 stars
Ruth B.

					Representative was most pleasant at time of husband's death and previously

5 out of 5 stars
DiAnn S.

5 out of 5 stars
Kent W.

					Stephanie Koch was very knowledgeable and extremely helpful as she explained the process. She made... read moreStephanie Koch was very knowledgeable and extremely helpful as she explained the process. She made sure we understood the options and efficiently took care of our requirements.  read less				
		
5 out of 5 stars
Lee D.
 - Google

					Father died recently given the circumstances everyone was helpful and professional.

5 out of 5 stars
Constance D.

					Price and services				
		
5 out of 5 stars
Robert D.

					Price and services				
		
5 out of 5 stars
Sharon S.

5 out of 5 stars
Jennifer H.
 - Google

					The staff are amazing (especially Sharon) and so helpful. I highly recommend The Virginia Cremation Society				
		
5 out of 5 stars
Donald P.

					Cost of services provided				
		
5 out of 5 stars
Geogre C.

					I met with a rep in the cremation of Society of VA in their Virginia... read moreI met with a rep in the cremation of Society of VA in their Virginia Beach office (if this was also a funeral home I did not know) read less

5 out of 5 stars
Joan P.

					Don't believe in spending unnecessary money as charge by other large funeral homes.				
		
5 out of 5 stars
Stephenie G.

					Staff; personable  receptive  attention to detail. Facilities: clean  organized  open space... read moreStaff; personable  receptive  attention to detail. Facilities: clean  organized  open space  inviting.  read less				
		
5 out of 5 stars
Carol A.

					Price and convenience

5 out of 5 stars
James M.

					The expierence was very professional. They handled my father-in-law and  mother-in law's cremations and... read moreThe expierence was very professional. They handled my father-in-law and  mother-in law's cremations and took care of everything. read less				
		
5 out of 5 stars
Judith G.

					Satisfaction				
		
5 out of 5 stars
Barbara M.

					Previous service on friend recommended by hospice

4 out of 5 stars
Susan T.

					Their wishes				
		
5 out of 5 stars
Glenda S.

5 out of 5 stars
James S.

5 out of 5 stars
Howard W.

5 out of 5 stars
Donna G.
 - Google

					Thanks Cremation Society for all you've done for my family at this time sadden and... read moreThanks Cremation Society for all you've done for my family at this time sadden and sorrow. MY great  appreciation for Sharon for all her compassion and making us feel comfortable and confident at this time of grieving for our loss of a Mother ; Grandmother ; Daughter ;Sister ;Auntie , and a best freind .

This means alot to the family and thanks for being there for us , Our deepest gratitude <3 read less				
		
4 out of 5 stars
Cathy E.

4 out of 5 stars
Ronald E.

5 out of 5 stars
Lorna C.

4 out of 5 stars
Dianne W.

5 out of 5 stars
Daryl H.

					Convenience  cost  options available  flexibility  responsiveness  efficiency  no hassle				
		
6 out of 5 stars
Lela C.

5 out of 5 stars
Patricia R.

5 out of 5 stars
Emory D.

					Meeting the consumer's needs				
		
5 out of 5 stars
Carolyn J.

5 out of 5 stars
Ervin J.

5 out of 5 stars
Jeanette C.

5 out of 5 stars
Elvin C.

5 out of 5 stars
Betty B.

					Cost

5 out of 5 stars
Nancy S.

					Personal experience.				
		
5 out of 5 stars
Kathy E.
 - Google

					I had the pleasure to meet Sgt. Maj. Eddie Cowell, USMC (Ret.) when I went... read moreI had the pleasure to meet Sgt. Maj. Eddie Cowell, USMC (Ret.) when I went to the Cremation Society at Chesapeake Square. He is a very kind and caring person. He was very knowledgeable and helpful guiding me through every step of the way. He is an exceptional person and an asset to the Cremation Society for sure. Again, it was my pleasure to meet him. Sincerely, Kathy read less				
		
5 out of 5 stars
Norman S.
 - Google

					Everyone at the Cremation Society in Newport News Virginia was wonderful but Sharon was extraordinary.... read moreEveryone at the Cremation Society in Newport News Virginia was wonderful but Sharon was extraordinary. She made a very difficult time much less difficult and went way above the call of duty. Sharon, thank you so much. We will always be grateful for what you did and who you are. Thanks again. read less

5 out of 5 stars
Dave V.
 - Google

					Sharon has been awesome to work with.  Professional, compassionate, and very friendly.  I... read moreSharon has been awesome to work with.  Professional, compassionate, and very friendly.  I highly recommend. read less				
		
5 out of 5 stars
Laquetta J.
 - Google

					Upon visiting the Chesapeake office went in to get information about cremation services and prices,... read moreUpon visiting the Chesapeake office went in to get information about cremation services and prices, Mr. Cowell was knowledgeable, answered all of my questions that I had and reassured me if I called after hours I would get a live person not a recorded message. Thank you Mr. Cowell read less				
		
5 out of 5 stars
latrece c.
 - Google

					Had a very pleasant experience during my visit. Staff was extremely helpful, highly knowledgeable on... read moreHad a very pleasant experience during my visit. Staff was extremely helpful, highly knowledgeable on the topics we discussed, and professional. I noticed a small play area which I thought was a nice touch in the event someone may need to come with children. read less

5 out of 5 stars
Ronald H.

					Able to answer my questions  service provided to family				
		
5 out of 5 stars
Denise H.

					Very helpful  informative  direct answers to questions				
		
5 out of 5 stars
Dale B.

					Personal experience

5 out of 5 stars
Sharae M.

5 out of 5 stars
Robert F.

					Knowledge of facility  and explanation of options.				
		
5 out of 5 stars
Denise F.

					Knowledge of facility  and explanation of options.

5 out of 5 stars
Joe B.
 - Google

					This place is awesome  very professional very compassionate the funeral director Sharon was awesome... read moreThis place is awesome  very professional very compassionate the funeral director Sharon was awesome would recommend her to anyone  goes beyond her means to help read less				
		
5 out of 5 stars
Jeffery P.
 - Google

					Clean facilities, nicely laid out. Extremely nice and friendly staff.				
		
5 out of 5 stars
Scott J.
 - Facebook

					Eddie and his staff were of GREAT help in our difficult time.  Our family... read moreEddie and his staff were of GREAT help in our difficult time.  Our family pre-planned for my mother when she fell ill a few months prior. Unfortunately, she passed a lot sooner than we were anticipating.   They never tried to talk us into services we didn't need or desire.  So glad we planned ahead   Job well done gentlemen, and a heartfelt thank you. read less

5 out of 5 stars
Beverly L.

5 out of 5 stars
John T.

5 out of 5 stars
Linda T.

4 out of 5 stars
Mary B.

5 out of 5 stars
John C.

5 out of 5 stars
Debra C.

					Just the awesome care we have rec'd in the past with mother and father

5 out of 5 stars
James B.

5 out of 5 stars
Mavis R.

					While my 2-thumbs-up are still above ground! I give this company '2' thumbs uppppppp!!!				
		
5 out of 5 stars
Edward S.

					Past experience

5 out of 5 stars
Ms. V.
 - Google

					My sibling passed away in June .  The suddenness was overwhelming as well as... read moreMy sibling passed away in June .  The suddenness was overwhelming as well as devastating.  My family and I interviewed three Crematories and  were very content with our decision to go with Cremation Society of Virginia Hampton Roads.  We met with Katie Brower and felt right at ease with her calm demeanor .  We stated what we wanted and to please claim our family member's remains from the morgue as soon as possible.   Katie was never pushy and always available to answer our questions and concerns.  We had an informal viewing which was overseen by Larry to say our "final goodbye" and were so pleased to see our sibling look as if "they were sleeping peacefully" .  We knew we had made the perfect decision to have our family member treated with the dignity and respect they deserved.  We are so grateful to Katy, Larry and Cremation Society of VA - Hampton Roads for their support and compassion . read less				
		
5 out of 5 stars
Barbara M.
 - Google

					What would typically have been an extremely hard experience was made very easy thanks to... read moreWhat would typically have been an extremely hard experience was made very easy thanks to the professionalism, knowledge and just plain kindness shown by Christy Crews. We walked into your office dreading the task at hand and walked out with such a sense of relief that arrangements were in your more than capable hands.  Thank  you so very much. read less				
		
5 out of 5 stars
Logan H.
 - Google

					Eddie was absolutely wonderful to my family and helped very much. He made me feel... read moreEddie was absolutely wonderful to my family and helped very much. He made me feel very comfortable and made the process of my mom passing much easier.

He also gave me a very nice pen, hahahaha. He was amazing. My family can not thank him and Cremation Society of VA enough. read less

5 out of 5 stars
Chris C.
 - Google

					When I lost my mother I was in full panic mode. I didn't know what... read moreWhen I lost my mother I was in full panic mode. I didn't know what to do or how to do it. Cremation Society of VA took me under their wing and helped me plan everything out for my Mom. I would most definitely recommend them in your time of need. read less				
		
5 out of 5 stars
Michelle B.
 - Google

					I will never forget the professionalism and compassion shown to me and my family during... read moreI will never forget the professionalism and compassion shown to me and my family during the most difficult time. We were gently guided through the process by Christy and the entire staff. They helped us put together a beautiful and personalized service for my sister which accurately captured who she was, and the reasons she was loved. read less				
		
5 out of 5 stars
James H.
 - Google

					Christy and the rest of her staff were very professional and caring about our needs... read moreChristy and the rest of her staff were very professional and caring about our needs when our son passed. They went above and beyond when it came to the obituary and making last-minute changes. They treated us like family and we consider them family. read less

5 out of 5 stars
Laurie C.
 - Google

					Christy Crewes and staff of Cremation Society  of VA - Hampton helped ease the... read moreChristy Crewes and staff of Cremation Society  of VA - Hampton helped ease the trauma of losing my parents on the same day,  October 25th 2017.

Despite knowing they were going i didn't think to make arrangements ahead of time.

Mom passed early in the morning and within a short time of notifying Cremation Society of my need,  staff members arrived to take care of mom and Christy came to me so i didn't have to leave my father during his last hours.

Christy Crewes made the paperwork and decisions I needed to make as painless as possible while allowing me to be near my dad.

Both my parents were WWII veterans and the Cremation Society  honor them as such that when they transported them they had placed an American flag over them.

Once arrangements were made for their burial,  I let Christy know and on the day of their service their cremains were at the church. One less thing for me to be concerned with.

I chose to have a glass pendant made with mom and dads ashes- it is beautiful and i wear it 24/7.

I find when i get stressed I unconsciously rub the pendant and remember  my parents. read less				
		
5 out of 5 stars
scott c.
 - Google

					What a Great place.. We have used Cremation Society several times and they have made... read moreWhat a Great place.. We have used Cremation Society several times and they have made a touch time a lot easier.. Thank You.. read less				
		
5 out of 5 stars
Gray M.
 - Google

					Cremation Society of Virginia did an amazing job with handling the arrangements for my grandmother.... read moreCremation Society of Virginia did an amazing job with handling the arrangements for my grandmother. The kindness and sincerity shown were above and beyond. A special thank you to Christy Crews. She did an amazing job. read less

5 out of 5 stars
Shay
 - Google

					Christy and team have helped my family several times, wonderful people, caring, dedicated. Highly recommend!				
		
5 out of 5 stars
Kathy M.
 - Google

					Very professional staff. They are very kind and care about you and treat you like... read moreVery professional staff. They are very kind and care about you and treat you like family.

Christy is a treasure!!!! Answered every question I had after my husband passed away and did not rush any decision.

I would recommend her to anyone!!!

Also very kind when my father-in-law passed away 8 months before my husband.

I will use them again!!

Thanks you for you kindness!!

Kathy Myers read less				
		
5 out of 5 stars
Eugene W.

					Great Advisor.  Very knowledgeable  professional yet very friendly  did not try to... read moreGreat Advisor.  Very knowledgeable  professional yet very friendly  did not try to sell me something I did not want. read less

5 out of 5 stars
Lena C.

					My experience was very pleasing and filled all my needs and expectations.				
		
5 out of 5 stars
Rachel H.

					Prices were reasonable. Process was clear and understandable. No sales pressure				
		
5 out of 5 stars
Rita C.

					Detail-oriented representative was which is what I wanted..

4 out of 5 stars
Robert M.

5 out of 5 stars
Harold H.

5 out of 5 stars
Richard T.

5 out of 5 stars
Nancy M.

					Experience				
		
5 out of 5 stars
Zoey E.
 - Google

5 out of 5 stars
George M.

5 out of 5 stars
Michael F.
 - Google

5 out of 5 stars
Paula B.

5 out of 5 stars
Betty R.

					The receptionist was so kind and patient as was the funeral lady

5 out of 5 stars
Celia S.

					Advisor that we met with! She was friendly  personable and helpful. Very pleasant				
		
5 out of 5 stars
Jane P.

5 out of 5 stars
Garry H.
 - Google

					They are a fair place to deal with and then make the process as easy... read moreThey are a fair place to deal with and then make the process as easy as possible read less

5 out of 5 stars
Suzanne B.
 - Google

5 out of 5 stars
Estelle A.

					Customer service  price				
		
4 out of 5 stars
Martin T.

					Timeliness  appearance and representative  knowledge of rep

5 out of 5 stars
Mary S.

					Lady who helped me. Very nice and helpful				
		
5 out of 5 stars
Lisa P.
 - Google

					They are a great group. Have dealt with them on a personal and professional level both.				
		
4 out of 5 stars
Amir K.

					If someone asks  I'll recommend it.

5 out of 5 stars
Larry M.

					True involvement				
		
5 out of 5 stars
Harold D.

					Convenience. Peace of mind				
		
5 out of 5 stars
Robert O.

5 out of 5 stars
Marilyn O.

5 out of 5 stars
LaVerne K.

					Answered all questions to my satisfaction-kept cost to a minimum				
		
5 out of 5 stars
Donna P.

					Christine was very helpful  not forceful! Very pleasant to work with!

5 out of 5 stars
Beverly B.

					Was very pleased how you dealt with friends  wish I would have paid less... read moreWas very pleased how you dealt with friends  wish I would have paid less and got less  BUT daughter relieved to have this done. read less				
		
5 out of 5 stars
Tracy A.

					Christine Crews did a wonderful job guiding me through a difficult time.				
		
5 out of 5 stars
James S.

					Very professional  friendly  and knowledgeable.

5 out of 5 stars
Christine S.

					Very professional  friendly  and knowledgeable.				
		
5 out of 5 stars
Belle W.

					Betty Jean Shahmourdian coming to my home when my husband was in hospice. She understood... read moreBetty Jean Shahmourdian coming to my home when my husband was in hospice. She understood our needs. Very professional. read less				
		
5 out of 5 stars
Barbara S.
 - Google

4 out of 5 stars
Barbara C.

					Convenience  ecology  price				
		
5 out of 5 stars
Robert D.

5 out of 5 stars
June J.

5 out of 5 stars
John C.

					Price.				
		
5 out of 5 stars
Edward H.

					The entire process was very professionally done.				
		
5 out of 5 stars
Julia N.

					Christy Crews and her professionalism her kindness and answering all my question.   This... read moreChristy Crews and her professionalism her kindness and answering all my question.   This lady has a way of making a person comfortable!!! read less

5 out of 5 stars
David H.

					Professionalism of sales rep.				
		
4 out of 5 stars
Joyce B.

					Believe that preparing is a good idea.				
		
5 out of 5 stars
Henry B.

					Good service  friendly helpful representative.

5 out of 5 stars
Ralph S.

5 out of 5 stars
Mary S.

					Helpful  responsive staff all around.				
		
5 out of 5 stars
Margaret H.

					This was a personal choice without high pressure.

5 out of 5 stars
Mary R.

					Everyone was very courteous and helpful.				
		
4 out of 5 stars
Verna G.

					I enjoyed talking to Mr Bradshaw				
		
4 out of 5 stars
Mary B.

					Would only recommend if asked.

5 out of 5 stars
Charles S.

					Overall experience				
		
4 out of 5 stars
Mary B.

5 out of 5 stars
Willliam B.

5 out of 5 stars
Timothy R.

					Have used the service three times and been satisfied each time.				
		
5 out of 5 stars
Buddy B.
 - Google

					Cannot say enough positive things about Ms. Sharon who helped us through the process of... read moreCannot say enough positive things about Ms. Sharon who helped us through the process of cremation recently. She was knowledgeable and brought a stable and uplifting attitude to the process. Being from out of state, she was more than supportive via phone and email on what we needed. read less				
		
5 out of 5 stars
Linda C.

					I have utilized your services three times and have three friends that I recommended you... read moreI have utilized your services three times and have three friends that I recommended you to  that I was very satisfied with service. read less

5 out of 5 stars
Janice R.

5 out of 5 stars
M. T.

					Working with you sixteen years ago on the death of my father and now pre-planning... read moreWorking with you sixteen years ago on the death of my father and now pre-planning for my mother. read less				
		
5 out of 5 stars
Geraldine W.

					Everyone was very nice and helpful.

5 out of 5 stars
George P.

					Excellent service and extremely competative price...				
		
5 out of 5 stars
Lori M.

					Affordability and convenience.				
		
5 out of 5 stars
Lina B.

					Fast and friendly.

5 out of 5 stars
Elizabeth M.

					Using the service twice before.				
		
5 out of 5 stars
Ruth H.

					Convenience and clear explanation				
		
5 out of 5 stars
Lori S.

5 out of 5 stars
Enviro M.
 - Google

					Wonderful experience with the Director Lana. Very helpful and low cost for those on a... read moreWonderful experience with the Director Lana. Very helpful and low cost for those on a tight budget. read less				
		
5 out of 5 stars
Karla P.

					The number one reason is the customer service provided by Cassandra Gapski  her professionalism... read moreThe number one reason is the customer service provided by Cassandra Gapski  her professionalism was top notch in every aspect. read less				
		
5 out of 5 stars
Debbie A.
 - Google

					We had an unexpected death in the evening. We called for help and this place... read moreWe had an unexpected death in the evening. We called for help and this place was wonderful. It was such a relief to know help was on the way. At our appointment to make the final arrangements everyone was so very nice. I greatly appreciated that Christy was not in a "fake" somber mood as some funeral home personal seem to be. She was phenomenal. She answered every question & gave us very helpful pointers to get us through this. Our loved one was ready earlier then anticipated and is home with us in time for Christmas. Thank you so much for your caring professionalism. I highly recommend this place. read less

5 out of 5 stars
Virginia G.

5 out of 5 stars
Robert H.

5 out of 5 stars
Sterling M.

					Something that everyone should do as soon as affordable for their particular circumstances.

5 out of 5 stars
James W.

					Giving us what we want  lower cost than typical funeral home.				
		
5 out of 5 stars
Elisha F.
 - Google

					We used them for a 16 week miscarriage last year. They organized everything over the... read moreWe used them for a 16 week miscarriage last year. They organized everything over the phone with my mom down in TX so that my husband and I just had to show up when we needed to and didn't have to handle all the details while grieving. I would definitely recommend them. read less				
		
5 out of 5 stars
Nancy T.
 - Google

					When my Mother passed I didnt have to do anything.  Her remains were delivered... read moreWhen my Mother passed I didnt have to do anything.  Her remains were delivered to our church quickly and with compassion.  I am going to make appt for myself very soon so that my children will not have make any decisions.   Hope thats years away! read less

5 out of 5 stars
Justin C.
 - Google

5 out of 5 stars
Mae S.
 - Google

					when my husband died in a nursing home it was early ours of the morning,... read morewhen my husband died in a nursing home it was early ours of the morning,  i called and they said they would go pick up and i wouldn't have to do anything.  the were great compassionate.  i have recommended this to 2 of my friends that had elderly parents and at the end they also said how easy it was to have them take care of everything. i didn't have any family in the area so i didn't need to have an elaborate funeral. read less				
		
5 out of 5 stars
Michelle D.

					Compassion and professional

5 out of 5 stars
Debra M.

5 out of 5 stars
Donna T.

					Treated with compassion and thoughtfulness				
		
5 out of 5 stars
Ronald E.

					I'm very happy how everything when

5 out of 5 stars
Joesph M.

5 out of 5 stars
Patricia S.

					My son and I had a very good experience arranging my husband cremation and military honors				
		
5 out of 5 stars
Tami M.

					It was a hard time for our family  but it was made simple and quick

5 out of 5 stars
Barbara S.

					Families are very sensitive and raw when a family member passes away. The staff at... read moreFamilies are very sensitive and raw when a family member passes away. The staff at Cremation Society were gentle  explained things thoroughly  friendly  patient  courteous  and made the difficult task of planning cremation and saying goodbye less painful. I was very impressed with the professionalism of this company and Izzy Hulme in particular. She is the person I worked with.  read less				
		
5 out of 5 stars
Linda G.

					The staff was extremely professional  courteous and patient answering our questions				
		
5 out of 5 stars
Betty E.

5 out of 5 stars
Gary K.

					Help me get through everything				
		
5 out of 5 stars
Gail F.

					Excellent and compassionate care and attention to details.  We have had 3 loved ones... read moreExcellent and compassionate care and attention to details.  We have had 3 loved ones handled through your services. read less				
		
5 out of 5 stars
Amy M.

5 out of 5 stars
Theresa H.

					The staff were professional and compassionate. Everything went smoothly.				
		
5 out of 5 stars
Tony W.

					Very helpful				
		
5 out of 5 stars
Cynthia C.

					Your customer service is outstanding.

5 out of 5 stars
Richard A.

					It was easy for us coming into this  not knowing what to expect. This... read moreIt was easy for us coming into this  not knowing what to expect. This was sudden and unexpected read less				
		
5 out of 5 stars
Lalaine S.

					Cost  ease of transaction  caring staff.				
		
5 out of 5 stars
Kenneth W.

					The friendly service was very accommodating to me and my family

5 out of 5 stars
Pasquale T.

					we had a positive experience				
		
5 out of 5 stars
Steven R.

					Ms. Thorne was very professional throughout this sad time  and helped us greatly				
		
5 out of 5 stars
Lora S.

					Excellent customer service.  Handled all process with professionalism and care.

5 out of 5 stars
Rebecca H.

					Handled everything and most professional manner. Everything handled in precise times indicated				
		
5 out of 5 stars
Sharon F.

					Without exception  everyone was professional  caring  and respectful				
		
5 out of 5 stars
Teressa T.

					Everything was excellent! Lauren has gone above and beyond

5 out of 5 stars
Dawn R.

					We were guided through the entire process  making a very difficult time very manageable				
		
5 out of 5 stars
Lois B.

5 out of 5 stars
Virgil D.

					Professional and caring personnel. No upselling. Listened attentively to my questions and answered them. Explained... read moreProfessional and caring personnel. No upselling. Listened attentively to my questions and answered them. Explained options  listened to my desires  and then accommodated them without trying to sell me more than I wanted. Provided services in the time they promised. Treated my wife's body with dignity and made me feel at ease during my time of grief. read less

5 out of 5 stars
Michael J.

					My mom set up arrangements but going through process I thought everything well taken care of				
		
5 out of 5 stars
Diane W.

					Friendly and caring staff during such a sad and stressful time. Pricing was very fair... read moreFriendly and caring staff during such a sad and stressful time. Pricing was very fair and services were timely. read less				
		
5 out of 5 stars
Rowdie G.

					Is he was really calm and spoke to us like normal people during a time... read moreIs he was really calm and spoke to us like normal people during a time of chaos and great emotions. She allowed us to change our minds and it was no problem. Love her and her easy personality read less

5 out of 5 stars
Diane B.

					Lauren was outstanding				
		
5 out of 5 stars
Teresa F.

5 out of 5 stars
Rachel C.

					Staff was very kind and accommodating. Made this process easy to navigate during this difficult time

5 out of 5 stars
George B.

5 out of 5 stars
Heidi S.

					I live out of state. Lauren was extremely helpful and made the process so much... read moreI live out of state. Lauren was extremely helpful and made the process so much easier considering the distance read less				
		
5 out of 5 stars
Edgar S.

5 out of 5 stars
Constance B.

					Very caring and professional				
		
5 out of 5 stars
Debra R.

					Very professional  and handled the death with dignity.				
		
5 out of 5 stars
John C.

					Made this a very easy  stress free process

5 out of 5 stars
Lauren H.

					Katie was amazing. From the moment we spoke on the phone the first time I... read moreKatie was amazing. From the moment we spoke on the phone the first time I could feel she cared. She made the whole process so easy. I don't live locally so I had to arrange everything for my mom over the phone. When my mom passed  Katie immediately gave me her cell phone number and took care of everything. She had everything ready for me when I went to the office and was so compassionate. I highly recommend her and the Cremation Society. read less				
		
5 out of 5 stars
Arthur B.

					Smooth and efficient transaction- Lauren Thorne was very helpful				
		
5 out of 5 stars
Peggi G.

					Sharon made this terrible process so much easier. Thank you Sharon!

5 out of 5 stars
David S.

					Very professional service				
		
5 out of 5 stars
Bernice T.

					Always was there when I had any questions and worked with me				
		
5 out of 5 stars
Sheryl D.

					I was very happy with the service I received.

5 out of 5 stars
William R.

					The prices are very reasonable and the staff was excellent				
		
5 out of 5 stars
Donna C.

					Everyone I spoke to was kind and sympathetic				
		
5 out of 5 stars
Lynn H.

					Your staff was professional and caring

5 out of 5 stars
Tracie F.

					Sharon Morgan Jones was very nice  knowledgeable  compassionate and answered all my concerns.... read moreSharon Morgan Jones was very nice  knowledgeable  compassionate and answered all my concerns. Thank you so much Sharon read less				
		
5 out of 5 stars
James H.

					Treated us like family				
		
5 out of 5 stars
Teresa N.

					Professional experience from initial contact throughout the process

5 out of 5 stars
Marie M.

					Satisfaction with facility				
		
5 out of 5 stars
Tanya S.

					Stephanie made these overwhelming moments bearable.				
		
5 out of 5 stars
Baxter C.

					Everything worked out as expected

5 out of 5 stars
Richard L.

					We never had to make arrangements before and did not know you didn't have to... read moreWe never had to make arrangements before and did not know you didn't have to go through a funeral home but could use a crematorium read less				
		
5 out of 5 stars
Joyce H.

5 out of 5 stars
Cynthia P.

					Very professional  knowledgeable and caring

5 out of 5 stars
Robert A.

5 out of 5 stars
Christopher W.

					Fantastic job done by staff  very understanding				
		
5 out of 5 stars
Jeffrey M.

					I have never gone through this experience before. Stephanie was kind and helpful. Listened to... read moreI have never gone through this experience before. Stephanie was kind and helpful. Listened to my stories and answered my  sometimes off the wall questions. read less

5 out of 5 stars
Leslie S.

					The ease of making arrangements. The staff both in office and those who came on-site.... read moreThe ease of making arrangements. The staff both in office and those who came on-site. The care in how they moved the deceased from the home  read less				
		
5 out of 5 stars
William E.

					Very friendly staff  polite and respectful				
		
5 out of 5 stars
Marsha W.

					The news article had wrong age for one daughter

5 out of 5 stars
Rosemarie M.

					the time and compassion that was applied was outstanding				
		
5 out of 5 stars
Jennifer B.

					Amazing job  Ms. Koch went above and beyond				
		
5 out of 5 stars
Deborah A.

					Caring staff  efficient  cost

5 out of 5 stars
Suanne T.

					You exceeded my expectations				
		
5 out of 5 stars
Carrie B.

5 out of 5 stars
Alice E.

					Received great service.

5 out of 5 stars
Lottie O.

					Stephanie Koch was just excellent. Felt like I knew her when I walked in-thank you-Stephanie				
		
5 out of 5 stars
Cynthia S.

					Fantastic service				
		
5 out of 5 stars
Laura E.

					Used Cremation Society in two different locations. Positive experience in both

5 out of 5 stars
Jeanne B.

					Highly satisfied with caring  empathetic  and professional staff.				
		
5 out of 5 stars
Shirley E.

					Eddie is a joy to deal with especially when you need that in your life				
		
5 out of 5 stars
Steven F.

					We were looking for a direct cremation.  That is what we got and we... read moreWe were looking for a direct cremation.  That is what we got and we were not pressured toward something we did not want. read less

5 out of 5 stars
William R.

					Mr. Eddie				
		
5 out of 5 stars
James R.

					At this sad time – Eddie made all decisions easier				
		
5 out of 5 stars
Laurent E.

					You handled the service very good

5 out of 5 stars
Judy A.

5 out of 5 stars
Tonya A.

5 out of 5 stars
Richard E.

					Staff were very polite  attentive  professional

5 out of 5 stars
Ronald D.

5 out of 5 stars
Teresa E.

					Mr. Eddie was kind  patient  genuine and professional				
		
5 out of 5 stars
Dana W.

					I was treated with sincere compassion and delicacy during the difficult time of my mothers... read moreI was treated with sincere compassion and delicacy during the difficult time of my mothers passing. Anniliese Flynn was very accommodating in arrangements and meeting as I obtained primary care of my nonverbal autistic brother due to my mother’s passing. She also had my mothers documents and cremains sent to a location closer to my home. I am forever grateful to her for her being so kind and attentive to needs I didn’t even know I had. Thank you so very much.  read less

5 out of 5 stars
Barbara M.

					The services offered were great. Anneliese Flynn helped us make the right decisions for our... read moreThe services offered were great. Anneliese Flynn helped us make the right decisions for our family and helped make a horrible situation bearable. She was a pleasure to work with read less				
		
5 out of 5 stars
Elijah L.

					Excellent caring service				
		
5 out of 5 stars
Walter E.

5 out of 5 stars
Deborah J.

					At the time I did not know what to expect. Sharon helped make decision easier... read moreAt the time I did not know what to expect. Sharon helped make decision easier and helped with comfort and levity read less				
		
5 out of 5 stars
Roccie L.

					The professionalism displayed was awesome. The cost is much more affordable too!				
		
5 out of 5 stars
Michael B.

					Everything was perfect

5 out of 5 stars
Lynn B.

					I had to make all arrangements from out of state by telephone.  You made... read moreI had to make all arrangements from out of state by telephone.  You made everything easy  and have a great system. read less				
		
5 out of 5 stars
Bonnie T.

					Stephanie Koch was amazing. Very professional and understanding.				
		
5 out of 5 stars
Jeanette S.

					Compared with the cost of traditional funeral homes  this saves some money. Also the... read moreCompared with the cost of traditional funeral homes  this saves some money. Also the process was easy and the staff (Jones) was friendly and informative read less

4 out of 5 stars
Linda G.

					Good service				
		
5 out of 5 stars
Amy I.

					We were thoroughly impressed with the entire process.  The pick up team could not... read moreWe were thoroughly impressed with the entire process.  The pick up team could not have been anymore professional and caring and draping the flag over my dad as he left the house meant the world to us read less				
		
5 out of 5 stars
Teddie J.

					Very professional

5 out of 5 stars
Rosemary W.

					Sharon was so caring  and I felt so relieved bringing my mom there. Her... read moreSharon was so caring  and I felt so relieved bringing my mom there. Her death was so unexpected  and Sharon helped me get through the process with ease. read less				
		
5 out of 5 stars
Shannon D.

					Y'all had everything done for me and ready when my mother passed. Price was great... read moreY'all had everything done for me and ready when my mother passed. Price was great and it was easy  no pressure read less				
		
5 out of 5 stars
Amanda A.

					Outstanding service.

5 out of 5 stars
Christina R.

					Stephanie Koch was attentive friendly sympathetic				
		
5 out of 5 stars
Victoria A.

					Sharon's comfortable  professional manner as well as the courtesy and attention from the funeral home				
		
5 out of 5 stars
Vicki L.

					You didn't try to make me by an urn

5 out of 5 stars
Ellen W.

5 out of 5 stars
Adrienne M.

					you made a very difficult time a little easier  with kind  caring and professionalism				
		
5 out of 5 stars
Bobbie K.

					Every aspect went smooth

5 out of 5 stars
Kay R.

					Excellent and caring service				
		
4 out of 5 stars
Thomas H.

					I thought the price was reasonable				
		
5 out of 5 stars
Zafar G.

					The initial contact the night my mother passed away put my mind at ease. The... read moreThe initial contact the night my mother passed away put my mind at ease. The process for making arrangements was quick and convenient and my Arranger Sharon was professional and very empathetic to my situation during the whole process. read less

5 out of 5 stars
Mary B.

					My mom passed away in home  the care she received leaving my mom home... read moreMy mom passed away in home  the care she received leaving my mom home was respectful and with care read less				
		
4 out of 5 stars
JoAnne H.

5 out of 5 stars
Teresa W.

					You guys were great

5 out of 5 stars
Irina S.

					Excellent service.				
		
5 out of 5 stars
Frank B.

					Quick  low-pressure  value for simple cremation				
		
5 out of 5 stars
Debra L.

					During this difficult time Sarah Sexton and staff made this pleasant

5 out of 5 stars
Mary C.

5 out of 5 stars
Lisa K.

5 out of 5 stars
Marjorie R.

					Very attentive  knowledgeable and efficient

5 out of 5 stars
Kathleen G.

					Total experience was superior				
		
5 out of 5 stars
Paul D.

					The Staff member I dealt with was professional  demonstrated that she cared  was... read moreThe Staff member I dealt with was professional  demonstrated that she cared  was readily accessible and helpful with questions I had as we went through the cremation process  including questions about Veterans coverage for funeral/cremation expenses.   read less				
		
5 out of 5 stars
Najwa W.

					Lauren Thorne was extremely helpful in arranging the cremation of my brother

5 out of 5 stars
Michelle B.

					you helped me with my mama  when nobody else would!				
		
5 out of 5 stars
Marcie S.

					compassion and attentiveness provided by Sarah Sexton				
		
5 out of 5 stars
Patty R.

					With the sudden loss and my sisters wishes all was handled exceptionally well

4 out of 5 stars
Elsey H.

					...Katie Brower has been outstanding				
		
5 out of 5 stars
Henry J.

					Virginia Cremation Society eased our pain during this emotional time.  Lauren made the paperwork easy.				
		
5 out of 5 stars
Susan K.